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Check and respond to your business emails and phone calls and voice mails daily.

Clients don't wait, they find other services.  When a client makes a request, they want to know that they are a priority.  They want your assistance.  They need information, or a solution to some problem. 

Your response time could mean the difference between a new customer for you or a new client for your competitors.  Customer service is everything.  Respond to your clients immediately, even if it's just to let the client know that you are working on a solution to their problem, or a time frame on when you will be able to address their problem.

Do you have a system in place for keeping up with your clients requests?

Published in Business Tips

Minorities in Business * Black Owned Business * Disadvantaged Business Enterprises ( DBE ) * African American Owned Business * Small Business Administration ( SBA ) * Small Business Interprise ( SBE ) * Minority Business Enterprise ( MBE ) * Small Disadvantaged Business ( SDB )

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